Best Offer 48 hour rule

Sometimes I've waited close to 48 hours to hear from sellers to accept or decline the best offer I've made on their item. I was wondering if an offer "time limit" can be included in the conditions of the best offer (i.e. "this offer is only valid for 6 hours.") Is this allowed? Thanks, Paul|||Many sellers hold offers so they can select the best one. Others accept or decline automatically, so you would have your answer immediately. And then there are all sorts of other options in between. Don't bid on another similar item until your BO has expired or been declined, as if it is accepted you have purchased the item.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||All it says in help is ... Link Click the “Add additional terms” link to add additional terms to your offer. Note: Any message you include as a part of your Best Offer request to the seller is treated as a part of your buying contract, and can be reviewed by eBay to make sure that it follows our policies and meets our requirements.... which is open to interpretation, so I wouldn't risk it.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Ridiculous Do you really think every seller is sitting in front of their computer 24 hours a day???????|||If the seller accepts you offer after your "deadline" you would still be responsible for paying so I'm going with...no.|||I'm sorry, but I often sleep for more than 6 hours. Sometimes my job likes me to show up as well.|||" I was wondering if an offer "time limit" can be included in the conditions of the best offer (i.e. "this offer is only valid for 6 hours.") Is this allowed? Thanks," NO Read how Best Offer works here Link Link " The fine print Best Offers are good for 48 hours, or until the listing ends, whichever comes first. You can make up to three Best Offers for any item. Expired offers, declined offers, and retracted offers all count towards the limit of three Best Offers. The minimum amount for which an item can be listed is determined by eBay and varies by country. If the Make Offer button does not appear in the listing, the seller is not interested in receiving offers and you should not try to contact this seller through other means to negotiate price or terms. Doing so violates our Offers to Buy or Sell Outside eBay policy."|||You are way too impatient. You made my blocked bidder list.|||BTW, if you make a Best Offer on a listing that has say, just one day to run, and you don't hear back from the seller within that time frame till listing "ends". Do NOT assume you are released from the BO, first check to see if the listing is a "good 'till cancelled", because if it is, and the listing rolled over and is still "live", your BO is still open until the 48 hours expire.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||This isn't really an unreasonable question, but the answer is still no. Because the 48 hour period for response is also reasonable. As noted, you may not be the seller's only going concern in that time frame. Plus - When you make an offer under B.O., it is implied that you do so knowing the eBay policies governing the offer. Also, sellers sometimes are engaged in multipe negotiations with other offerers for the same listing, and await earlier offer resonses to counters before responding to yours. Or, they may elect to let yours 'sit' (as long as allowed) to see of other better one's come in in the mean time. The theory there is that an item with an 'offer pending' can serve to attract more attention than one with none. That said, there's no reason you also can't 'request' the shorter time frame. But there's no way to 'enforce' it if your offer is 'accepted' after that and prior to the eBay designated 48 hour response time. Of course, there's no way to 'enforce' your subsequent payment in kind, either. Finally, you might consider the other side of this question: "Yes, we accept your offer, but you only have 6 hours to contact us and provide payment, or we withdraw our acceptance." That wouldn't fly either, right?--------------------------------- Sometimes I wonder if the world is being run by smart people who are putting us on, or by imbeciles who really mean it. - - Mark Twain

Do you look at VARIATION listings?

Hi! I have been a seller here on ebay for over 12 years and I just discovered these new variation listings. I sell craft supplies and have paper in different styles ( and colors) that I would like to list. It was suggested to me to use variation listings and put them all in the same listing to save listing fees. I did that for a few papers, but I have had no sales on those. I was just wondering that, as buyers, do you guys look at variation listings? Or do you think that most buyers still do not know what they are? Am I better off just listing them separately? THANKS! Debbie|||Is that where there are drop down lists to choose from? I just bought something that way. I guess the problem would be if the buyers are searching keywords that may not come up because they're buried in the dropdown boxes.|||I don't think there is any way to screen out the variation listings from search, so I don't think that would be an issue. My concern would be that a buyer who does not read the listing carefully then complains they didn't receive all the styles and colors shown.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I don't know what a variation listing is.|||Neither do I.|||Susan, I think we may have answered her question!||||||I have shopped listings with variations, mostly clothing items though. I think variations are great for size and basic color but not so good for patterns, etc.|||Lucy, Thank you for explaining that in a way that is SO easy to understand. *hiding my blonde roots*|||Thank you all for your answers. You definitely helped me.. I think I will stick with the individual listings for a just a bit more! Debbie||||||I like the variation listings - they do make easier reading than multiple listings. They also avoid one of my pet peaves - repeat listings that don't get updated. It's perfectly understandable how a seller could miss a few when relisting tons of listings, but when you find 2 very similar items from the same seller with drastically different TOS, it can look a little fishy. That said, some sellers are taking the options a bit too far. I found some fabric I was mildly interested in, but the listing had 20 different patterns, two different widths, two lengths, and several price and shipping options. I couldn't figure out what I was buying for how much. I probably could have parsed it, but my mild interest faded too fast. Good luck with it. - cheers

What's with the sudden "reminder to pay" emails all of a sudden?

I won an item yesterday and I'm getting payment reminder notices. I typically wait for the end of the weekend and make all my payments together so i don't end up with half a dozen or more emails. I tried to contact Ebay, but all I got was automated "popular questions" with no option to actually send an email. Have times gotten so bad they've cut their staff and want their cut of the sales immediately?|||well if you had paid for it friday it could have shipped saturday !! what is so wrong with paying the seller when you buy ? when you buy from a web site you pay when you buy . when you buy at a store you pay when you buy ebay sellers also prefer you pay when you buy , some like me do Saturday shipping and we are waiting and watching so we can get your item out the door and earn good DSRS I had 3 customers buy and pay late Friday night /Saturday morning and was able to get them all out with the half day Saturday post office hours. customers that do not want a payment reminder should pay when they buy , or make arrangements with the seller prior to bidding . Sue we are happy if you email and say I have more items I am bidding on from you I will pay when they close . but that is really the only reason to make us hang around wondering if you will pay . ebay is not a cart when you choose to buy it prevents other purchasers that may have paid right away from buying . I really am pretty flexible with it because I have so many repeat customers and multi item customers but many sellers find it incredibly rude for you to hold an item hostage ( it can not sell to another interested buyer unless we cancel your sale )|||I absolutely understand what you're saying, and you make very valid points, but most sellers give you 7 days to pay. The emails I'm getting aren't from the sellers, they're from Ebay, letting me know I haven't made the payment. It might be different if I was new to Ebay, or had a history of not paying for things, but I'm nearly at 1400 with perfect FB. It's Ebay's push, not the sellers.|||the ebay notes are auto send , Please don't sweat those, the sellers have no control most do not even know they are going out . but feel free to complain to ebay as they do not listen to us sellers. and we give seven days to pay but we really all prefer you to pay promptly. But we know stuff happens and the 7 days is how long we will give till we file NPB for our fees back ebay charges the seller fees as soon as you hit that buy button . ebay - pay pal also allows the sellers 7 days to ship after being paid but how many buyers want the seller to actually take that long ? I have 5 days in my TOS ( just in case there is a family emergency my dad is 86 so things happen !) but still I mostly ship with in 24 hours to keep happy customers . so think about how long do you want the seller to wait after your payment clears to ship and try to pay at least that fast . Sue|||Sellers may now file the UID in 4 days. Ebay, not the seller auto sends the payment reminders.|||I dug around for a while last night, might've just missed it, but where do I complain to Ebay about this? I kept getting their prefab question boxes that prompted me with questions they deemed "close" to mine, but weren't.|||You can set your preferences to stop the notifications.From beasts we scorn as soulless, In forest, field and den, The cry goes up to witness The soullessness of men. ~M. Frida Hartley|||Most sellers now give only 4 days to pay. eBay sends out those notices 48 hours after you make your purchase. You can ignore them, but after 4 days you might get an automatic Unpaid Item Dispute. Many sellers are now set up to file those automatically on the 4th day.|||...and thanks everybody for the suggestion...|||Something else the critics here may not understand, sometimes I'm waiting for additional auctions from one seller to end to save on shipping. I do that a lot with DVD's, music and automotive parts.|||"Something else the critics here may not understand, sometimes I'm waiting for additional auctions from one seller to end to save on shipping. I do that a lot with DVD's, music and automotive parts." Exactly why, you can disregard post 7.|||I have a comment or two to the sellers who want to be paid as soon as the item is won /BIN'ed I used to work in retail and anyone who has worked in retail knows the clerk who lets the customer shop the store for a while & suggests add ons to what they already have in their hands is an gem for the shop and a money maker. The clerk who goes up to the buyer noticing they have items in their hands and states 'are you ready to check out now?' is cutting sales and allowing that customer to walk away having bought on a part of what they could have purchased. Those sales people are one step away from being a burden to the shop. Sellers - email your customers who don't pay right away - ASK they if there was anything else they were looking for. Many sellers list often - you may not have listed an item that buyer was interested in. Be friendly to your customers - make them want to come back. I had a seller 'scream' at me to pay for my item - I was still shopping! Guess what? I stopped shopping, checked out and noted who she was so I would not shop her ebay again. Remember, shipping is very expensive - many buyers what to save on shipping with a combined if possible. Then there is the issue of wanting the item paid for right away...therefore....put yourself in the buyer's shoes - SHIP it RIGHT AWAY...I mean within hours of the sale. Ya, sellers don't do that. So give your buyers a few days to pay also. Be nice...who knows, you may make them into a customer/friend and get a lot more sales from them I have one lady I buy from that I have a running tab with. It's to her benefit I do this. She gets another bidder - thus her items don't sell so cheaply. I get combined shipping and I'm always looking at her new listings. WIN - WIN Yes, there are deadbeat buyers out there and deadbeat sellers. Many buyers like the shopping 'experience' give them that and your sales will increase.|||Still shopping? Message the seller and let them know. If they have opted in to the Unpaid item Assistant they can turn it off on your item, otherwise the UID will file automatically. Also, if they usually file manually at four days, they know your intention and will hold off on filing, when asked, I am sure.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||It is not up to the buyer to tell the seller they are still shopping. Many sellers state how many days they give the buyer to pay. If the seller politely emails the buyer during that time then yes, it is polite to respond back in kind. Remember as a seller you are profiting off of your buyers. The buyer has no obligation to do anything but buy and pay within the time stated. If you want your buyer to pay right away then set your BIN's to be as such and don't run auctions. Just be warned a BIN with a pay it now has to have a quick ship or else you may get a buyer who feels took by the process. Just stating what I know about sales|||It's not up to the seller how soon the payment is due within the time frame permitted by eBay. Seller can state item will be re-listed if there's no payment in 24 hours, blah blah blah. You pay on day 3, and if the item is gone, that seller bought himself a non-performing seller claim.

am I being too harsh?

Won the item on Wednesday 6/30. Paid that night. I get an IM from the seller on Thursday 7/8 that she was sending the item out that day. The reasons she gave me for the shippment delay was that she forgot all about it because of the holiday weekend and that she was moving and that she was selling her car and that she was buying a new car. I am of the mind of giving her a Neutral feedback. It's not my problem all the things happening in her life. In the hospital or being sick I understand; these others I could care less about.|||Well, it seems like one excuse would've been enough! I'd be willing to forgive if someone just said they honestly forgot, without throwing the holiday, moving and car excuses in. Geez, overkill. Don't think too hard about feedback until you receive the item. Hospital excuses are frequently thrown around lightly too, though I do have a neg from a time I was in the hospital.~James~|||Her terms are delivery within 7-14 business days. She is still within those terms. Why not wait until you receive the item and the good deal you get may put you in a more forgiving frame of mind?|||Terms? We don't read no stinkin' terms...!!! Actually they say "Will usually ship within 5 business days of receiving cleared payment." so they are a little behind unless you interpret "usually" loosely. Did you have to prod the seller into telling you the ship date or did she volunteer the late shipping info on her own?~James~||||||James, I luvs you but I think you're looking at the wrong item. It's the laptop without the picture ending on 6/30.|||Are you being too harsh? YES. It's buyers like you that give the rest of us a bad name.|||||||||I'm a buyer only. I just think that if people would be more patient, they'd be happier here. If I need or want something tomorrow, I shop at the River.||||||No, I rarely buy from third party sellers at the River. I like the free two day, or $3.99 one day UPS shipping. It only applies to items that are eligible for prime shipping.|||Actually they say "Will usually ship within 5 business days of receiving cleared payment." so they are a little behind unless you interpret "usually" loosely. Unless my math is off, they are not behind. The 8th was the 5th business day. Monday was a holiday for the USPS. The seller shipped within her stated handling time. If everything else is good, she deserves a positive and 5 stars.|||Duh, business days, of course! Sorry! I stepped into that common hole! ~James~|||Not remembering to ship is telling your customer that you don't care about them It could actually mean "didn't remember" as opposed to "didn't care neener neener". --

Why are there suddenly so many sellers with very low transaction numbers?

I have noticed over the past few months (being a fairly regular ebay browser) that nearly all the items i search on bring up a seller with transaction numbers under 500? What the heck is going on? Is there a way to search for sellers with high transaction numbers? I guess i mean something like top sellers "lite" thanks! Mars|||A lot of top sellers have left. It's not a great environment for sellers anymore.Need a website fast?|||I suspect there may be even more after March 30th ...... with gazillions of 99 cent items. I don't know of any way to not show low feedback sellers ..... but do remember we all started somewhere, and as a buyer you have great protection from eBay and PayPal if you perceive something went wrong with your purchase.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Why would any buyer complain about new blood in the seller community??????|||perhaps the high number of low-feedback sellers is due to seasoned sellers getting restrictions put on them or their search visibility was too low due to some bad apples dinging their DSRs, so new IDs are sprouting like weeds? Or they are establishing secondary IDs in case the upcoming changes hurt any existing selling IDs?|||Or could it be that, miracle of miracles, ebay is attracting more new sellers than before?|||200 transactions in one year, or 20K in sales, and the IRS gets involved. That might cause some to start new IDs. Some are preventative in case of Ebay sanctions for DSR slams.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion|||||||||I didn't know 499 FB was a low number. MyBoard, I have 2 PayPal accounts.|||I can only speal for myself. My feedback numbers are low because the first couple of years I held an eBay account, I only sold the odd book here & there, and bought a couple of things when I was unable to find them locally. When I began selling on other venues, and realized while looking for books to sell that there were lots of other items that could be resold,I ramped things up a bit. The economy likely is motivating many people to list things they no longer use for a little extra cash.|||What the heck is going on? Nothing.|||Sellers can only have one Paypal account, no matter how many IDs are started, and the sales report from Paypal is based on that one account. Therefore I doubt that the reporting issue is the reason Sorry MYBOARD, but that's not true...I have two selling accounts and two separate pay pal accounts..|||You may have more than one Premier/Business but you are breaking the rules..... 2.2 Personal, Premier and Business Accounts. We offer three different types of Accounts: Personal, Premier and Business Accounts. You may only hold one Personal Account and either one Premier or one Business Account. By opening a Premier or Business Account and accepting the terms as outlined in this Agreement, you attest that you are not establishing the Account primarily for personal, family, or household purposes. Link.|||What if someone operated two legally separate business entities though? I don't personally, but I can see how someone else might. And technically if they were Inc. they would be no different than two different people opening accounts, right?

Asian sellers no-combined-shipping policies.

I recently decided to buy some of those CREE A20 LED flashlights that put out a reasonably bright light while using only a single AA battery. I noticed that three different sellers were offering these flashlights for the same price ($9.18, including shipping). But none of them had a policy of combining shipping on multiple item purchases. All of them wanted to charge me full shipping for each item. So, of course, I bought only ONE flashlight from EACH of the three Asian vendors. Why should I save them any money on shipping, when they won't share the savings with me? If I need more flashlights after these arrive, I'll just do it again. If they won't combine shipping, they won't ever be sending me more than one item per mailed package.|||Makes perfect sense to me. Well, everything but what their location/ethnicity had to do with it. I typically do the same thing when a seller won't offer combined shipping. Even if I buy from the same seller I'll do so with separate PayPal payments (and on separate days if time permits). People seem to learn better business practices more easily once they're bottom line is affected.|||These items have had more than their share of issues from China You do realize, if the item is not as described, arrives damaged or not working, you will have to pay VERY expensive return shipping with the required tracking back to China. in order to get a refund of item price and the original shipping paid.|||eexspect what you bought to be junk . they won't perform as exspected or last . they are cheaply made knockoffs in most cases. even in china they make knockoff of items made in their country. and in many cases they make their $ on shipping. and eBay won't do anything as different rules in their country.||||||itswickedfun: I'm sure that I don't know what their ethnicity/location has to do with the no-combined-shipping policy either. But such is evidently the case, whether or not I know why. salez4u: Oh, I would not pay the return shipping. Because of relatively low cost, I would just trash a non-functional item and charge the seller with nasty feedback. redbudfarm and blue_eyes_james: No. Definitely not. These flashlights are well-made and perform as described. I bought ONE at first and waited for it to arrive. Very solid construction. Very bright LED. The optics are good, too. You get a good deal for your money. The lack of combined shipping is my only complaint with these sellers. You'd think they'd figure out, sooner or later, that it slows down their rate of sales to other countries.|||What exactly are you doing in the dark with all those flashlights...? If you're reading under the covers again your Mom told you not to! In other news: Watch out, these sellers threaten - "We will report unpaid item to eBay and leave negative feedback if no payment arrive in 7 days after item ended." At least two of your different sellers are the same person it looks like.~James~|||Chinese sellers do this all the time: * not offer combined shipping since the item is so low priced anyway * have multiple selling ID's all selling the same items I bet the OP unknowingly PayPal'd $9.18 three times all to the same person! Remember that eBay does not collect fees on shipping, so this is how most Chinese sellers will make thier profits. And I for one have no problem whatsoever that they do not combine shipping. I buy mostly sports jerseys and ALL of the items that come from China are of excellent quality (usually better than 'real' jerseys sold in USA.) They have incredible tailors there!|||They don't have to have a policy of combined shipping! Neither does the USA! Don't like it? Don't bid!|||"They don't have to have a policy of combined shipping! Neither does the USA! Don't like it? Don't bid!" Have to agree, sellers are NOT obligated to combine shipping, no matter how many items you purchase. If combined S&H is not stated clearly in the listing and or you did not inquire PRIOR to bidding and get a firm quote for combined shipping you are out of luck. Assume nothing.|||Combined shipping is more of a courtesy to the customer but not a requirement of eBay.||||||Ms. Crazy... Methinks that "truly realize the lesson" and "stew on that for awhile" isn't going to happen with these sellers from China, or even some from the USA! I buy from a dvd seller that doesn't discount shipping on BINs and they always come in individual packages. I get the strategy, but it only might work on "Jane" selling scrapbooking stuff cheap and trying to pad her low sales with shipping charges. Or she'll just block you! ~James~|||Combined shipping is not the same as discounted shipping. Be aware of the difference when you ASQ a seller that question.Colleen __________________________ Happiness is a decision, not an emotion.|||You probably could have gotten the same thing here in the states at a discount store for no shipping...foolish purchase.

canadian scammer

I want to know if I am in the wrong. I sold and item, in my listing I stated that the shipping listed was for continental United States only. I also informed that international needs should contact me first to make arrangements. I had a canadian buyer purchase the item, I shipped using UPS and the buyer refused the item at customs. Now the buyer opened a case stating that the item "not as described" so now paypal refunded the money and the item has not been sent back to me. Paypal has stopped answering my calls and email. What to do?|||Never ship ground service to Canada via UPS..... they have a huge broker fee..... Use USPS. Your buyer was entitled to a full refund, he didn't receive his item. Your package will likely eventually come back to you, and UPS may want their fees from you ..... their point will be they provided the service. Sorry there is no good news, but do learn from this, and if you say you only ship to the US, stick to your Terms of Sale AND set your preferences so folk cannot bid on your listings unless they have a US shipping address on their PP account.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||As pointed out, Don't use UPS Ground or FedEx Ground to Canada. BIG Brokerage fees. The correct claim your Buyer should have filed was INR, Item Not Received. If you don't want to ship International, You need to set your Blocks correctly. This information is a cut and paste from a dewskis_dewings post that can be found at this LINK You need to set your Buyer Requirements and then you need to invoke them on the listing form. You need to do both for it to work. How to set ---and invoke--- your Buyer Requirements Above is a linkDelivery Confirmation is confirmation of delivery, not tracking.|||The buyer did receive the item. The buyer did not specify that USPS was the shipping process they wanted. So your saying that this situation is my fault.|||"refused the item at customs" This means they DID NOT receive the item. And yes, by not setting your buyer requirements, you created the problem. You also could have refused to ship.|||Not to mention that the title of this thread is more than a little offensive. If I were you, I'd self report it and ask to have it removed. Clueless ((shaking head))||||||I don't understand what is offensive. The buyer duped me. I have many emails from this buyer and not one email states the use of USPS to ship the item. If this situation is so know by canadians, why not mention this in an email.|||If the buyer received the item and flied a snad they are required to return it with dc befor pp will release the funds to them(they are just being held right now). I must say I am confused-on what grounds is the snad complaint filed?What does the dispute say is the reason-how is the item snad? We have no idea what went on between you and the buyer but I am guessing since most sellers ship usps he made the mistake of assuming you were also.Or did you say in your emails or invoice that you are using ups not the postal service?It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||I posted in my auction that USPS is used for continental UNITED STATES only. International buyers need to contact me. I received the email from the buyer and quoted a price for shipping. I received email back stating they agreed to the cost. I emailed back asking if any special request were needed. IE.. insurance, special packing anything. I received email that normal shipping methods were fine. I shipped using ups. I had no idea that the pack would be refused because of customs. I received items from canda before and they were shipped ups.|||now I am really confused you said in the listing you ship usps(post office)? Which listing is it? Canada assesses customs fee and taxes on any item valued over $20.US limit is $200. UPS charges an additional brokerage fee when used internationally Just a guess but buyer got sticker shock when presented a bill for not only customs fee/taxes but brokerage fee.Refused to pay and ups is shipping back to you.Have you tracked it? Link Btw you are not allowed to offer insurance as a seperate cost since it protects you the shipper.If you feel insurance is needed you have to incoporate it in the start price or ship price.Ebay/pp buyer protect protect the buyerIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||You are in charge od getting the item to the buyer. Not the other way around. yes calling the buyer a scammer was way off base. He did nothing wrong. Use this as a lesson learned. Why in the world would you ship USPS then go to UPS for an international shipment?????????????????????? That speaks of something not on the level to me. There were four or five tihngs you could have done to prevent any of this. 1. Have the blocks set up. 2. File for an bidder that is not allowed to bid on oyur auctions, I forgot the name of that. 3. KNOW YOUR SHIPPERS AND WHAT THEY CHARGE 4. Ship like you mentioned in the auction. USPS is never more to ship international than UPS, unless the item is something super special .5.Call Canadian customs and ask where the package is and have them send it back. 6. Do not call a buyer a scammer, unless he stole from you, in this case you dropped the ball. You are not a scammer, but he has more reason to call you one that you do him. 7. Now you can use this as a learning curve. When you get the item back and UPS charges you the brokerage fees, you will learn the best way.|||4. Ship like you mentioned in the auction. USPS is never more to ship international than UPS, unless the item is something super special Up front UPS Ground to Canada is most times cheaper then USPS, BUT When you tack on the HIGH brokerage fees for the UPS Ground, Makes USPS MUCH CheaperDelivery Confirmation is confirmation of delivery, not tracking.||||||

Resolution Process Gone Wrong!

I purchased (BIN) an item and requested a return/refund the day I received it.(6/25) The seller agreed but mentioned that they would be away for the holiday and it may take a "few days" to receive my refund. Seller never gave me any time frame as to how long they'd be gone. Delivery was attempted 3 days later (6/28) and notice to pick up was left. It hadn't been picked up nor had the seller responded to any emails so I filed a SNAD. They picked up the package today 7/12 and sent me a nasty email saying they told me they would be away etc. They offered a partial refund, which I refused. I want a full refund as they have their item back. The seller refunded the money (partial refund) anyway into my PayPal account. What do I do now?|||file item not as described , give eBay the online checkible delivery proof. if you didn't get proof of delivery , then pay pall / eBay won't help you . if you used a credit card to fund the payment , contact them to do a charge back. and i'd leave negative feedback and all 1's in dsr for failing to ship an as described item and not refunding all $.|||At this point in the "resolution" process all I can do is wait for a response from the seller. There is no option for me to escalate it. I paid with PayPal and yes I have a DC # that shows it was delivered.|||The seller has 7 days from the time you open the case to reply. If you don't get the rest of your refund by then have eBay review the case.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||By partial refund do you mean they didn't refund your return shipping? If so, you are responsible for the return shipping charges. The seller is only required to return your purchase price and initial shipping charges~you pay all return shipping charges out of your pocket.|||Ebay and Paypal care nothing for the Buyer. After over 2 hundred transactions, I have been defrauded, and all Ebay and Paypal want me to do is wait. 30 June bid on and win Apple Iphone. Make instant payment via Paypal on 1 July. Receive message from seller late afternoon, 1 July, that Paypal will not release funds, until I give him positive feedback. In the email, seller states that he needs my payment to ship the item. I'm in south central Florida, he's in Orlando, (175 miles away). I answer that I will leave positive feedback upon receipt of item. That's the last communication from seller. I send another email, the next day asking for shipping data. No reply. I check listing anf find that the seller has relisted and sold the item again. Seller in just the month of July has had 7 transactions, with 5 negative feedbacks, for reselling the same item again and again, with no replies to repeated emails Ebay's response. when attempting to reclaim payment. "We have to give the seller a chance to redeem himself. So we must wait. We will give you the contact information so that you can contact the seller.' Names are different. Contact information location is in Georgia, North East of Atlanta, not Orlando Florida, and when called, doesn't know a thing. Payment Names don't match either. Ebay still can't see the forest for the trees. Still must wait, then more wait. Maybe I'll be lucky to get any money back. Totally non responsive.|||Sailor take a deep breath and then explain how you have been defrauded????? If you filed an INR Paypal claim you simply need to wait for the process to run it's course. If not, what are you waiting for?|||sailor It appears that your seller is unaware that he can print the postage in PayPal from the held payment amount. Still must wait, then more wait. Maybe I'll be lucky to get any money back. If you follow the instructions given to you, to the letter, and in the time frame allowed, you will receive a full refund of the amount you paid. eBay are giving your seller the opportunity to complete the transaction by shipping the item. When/if he does not, you will be refunded.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||No...they refunded the purchase price alone. Not the original shipping cost I paid. I am aware that buyers aren't entilted to return shipping even if it is total seller error. That is why I have curtailed my buying here on eBay. There have been too many times that the seller has messed up and I eat the return shipping costs. No more. I would rather spend a little more and if I need to return something there is little or no hassle and I am not out a penny. Having said that.....I escalated ithe claim this morning, requesting that eBay review/resolve it. Within 30 seconds of escalating it I had an email that said it had been resolved, the case closed, and the money was in my PayPal account. So much for reviewing it.|||Sailor, file an "Item Not Received" in either your Paypal or Ebay resolution center.Need a website fast?|||I have curtailed my buying here on eBay. Judging by all the problems you seem to have had as a buyer...that seems like a good idea and I'm sure many sellers are thankful for it! Wow!...LinkFrom beasts we scorn as soulless, In forest, field and den, The cry goes up to witness The soullessness of men. ~M. Frida Hartley

SNAD - Seller wants me to return item not promising refund

So I bought an item that was significantly not as described. I contact the seller about this, requesting a full refund and preferably a refund for the return shipping as well. I state that if he doesn't offer me a refund for the shipping, he'll get a negative feedback, seeing how he more or less tricked me by posting (and sending me) pictures of a completely different item. Now seller says: "we will send you refund after you sent the game back to us and after we could check the condition, thanks" Is this something I should do? I mean, the seller (a company by the way) will then have Both my game And my money without even having promised me a full refund. Can the seller screw me royally or should I demand they promise a full refund? I'm afraid that if I open a case the chances of getting a full refund + the return shipping will go lost, as sellers aren't required to pay for the return shipping.||||||I guess so. I just wanted to let him know that I'm a man of my word and that if he made things right I wouldn't give him a negative feedback, because I'd promised it. I guess it got out a little backwards. Anyway, he tried to claim ignorance. Before the last mail he said: "we shipped you the chronno trigger game with box and two maps, it was the best and the only games of chrono trigger with that we had in stock, i don't understand your problem" The "threat" came after that mail, because frankly, he doesn't seem reliable. (And yes, he did send me the wrong item on purpose seeing how he replied. After I asked for a better picture of the item (a game) he sent me the same picture used in the ad, only in higher resolution, never mentioning that it wasn't of the box I'd recieve.)|||||||||Ok, it won't happen agan. But what I'm asking is if it's a good idea to send him the item without him promising a refund? He just said he'll refund me After he gets his hands on the item and has had a look at it.|||Link|||The "threat" came after that mail, because frankly, he doesn't seem reliable. Maybe he looked at your feedback left for others and felt the same way. Even some of your positives have negative statements.||||||[/quote] Excuse me, off to update something... [/quote] Why, I can't think what. I think I may start selling here again. Just one product--extra absorbant Kleenex. Should make a baby fortune.|||I can't read German so the listing doesn't help. What is wrong with the item?|||FB left... Positive: Fast shipping, a little bad at english for a Hong Kong seller.|||But what I'm asking is if it's a good idea to send him the item without him promising a refund? This is not about whether it is good idea or not. The rule is you have to return the item before you will get any refund. Every time you buy online, you are require to ship it back before the seller or merchant will give you a refund. As post #1 said, return the package with tracking (if the item is $250.00 or more, your need signature confirmation). If the seller fails to refund you after the tracking shows the item is delivered to the seller, file Item Not As Described claim with Paypal. If you have paid by Paypal, you will not lose.||||||Thanks for the Link drexon, my German sort of sux! I have to agree with gracie. And be careful when leaving feedbacks. adde parvum parvo magnus acervus erit.

Why can't a buyer add a seller to an ignore list?

It's my understanding that seller's can add buyers to ignore list. So, why can't it be done the other way?|||Because Ebay does not currently offer or want to give buyer's that capability.|||"It's my understanding that seller's can add buyers to ignore list. So, why can't it be done the other way?" Ignore list, NO, but they can place a bidder on their blocked bidder list, so the bidder using that user ID can not bid on the seller's auctions. If you have a seller you would rather not deal with, place them on your Favorite's Seller list in your MY Ebay and ADD a note stating DO NOT BID. That can be your Blocked Seller list. It will mean you need to check your list , before bidding every time. A better idea, is to look at a seller's total NEGS on one page using toolhause each time prior to bidding.|||Blocking a buyer from bidding is pretty much the same as ignoring the buyer. There are certain sellers that list the same item like 20 times for the same price. There are so many sellers I couldn't keep track of them all. Too bad there isn't just an "ignore seller" button that would not list their items while a person is signed in. So, how can I make that recommendation to ebay? Not that they'll listen but what the heck.|||If you have a search that you run regularly, you can exclude certain sellers from that search by using Advanced Search. Then run the search, and either bookmark/favorite the results, or save the search. You will never see that seller in that particular search again.friends Director,|||I have heard you can add their email address to the BBL and it will block emails. I have not tried it so I do not know if it actually works or not.|||Ok, I sent them a request to add the feature. The biggest problem with ebay (and probably why they're going to have bad Q2) is that they don't listen to their customers.|||I agree, There are several reason why someone would want to ignore or no longer do business with a seller. 1. problems with a sell 2. seller refuses to leave a feedback 3. seller charging too much for shipping 4. overseas sellers selling junk and it cost you too much to ship it back for a refund. 5. and the list can go on and on. The bottom line is there should be a way for Buyers to block/ignore sellers that we have negative experiences, after we have in good faith left a positive feedback. Maybe that's a partial solution, allow Buyers to modify their feedback if the Seller does not follow through. and if eBay keeps ignoring customer feedback, they should remember that without the Buyers, eBay would not exist.|||If you want to avoid seeing certain sellers auctions go to advance search, go down to the seller section, click the checkmark and the include button will highlight. Change the include button to exclude and put that sellers id in the box and welcome to no more viewing that seller's listings.|||

These are fake...

right? How can they charge so little if they aren't. Also, how are they getting away with putting the Pandora name on their product if they aren't authentic? Help, before I purchase. Thanks. Link >|||I personally would not purchase from someone who is either located in Hong Kong, or dropships from there. Their feedback is okay, but there are several neutrals and negatives. You can filter by location when searching for items, just look on the left side, and scroll down. If they are not authentic, Pandora may open a VERO claim, and Ebay will pull those listings. It's just my opinion, but someone on the Jewelry board could probably help you decide.|||Thanks! I think I will try the jewelery board. >|||99% of items listed from China are fakes.........|||You will find that China opens a factory to reproduce hot selling items the minute they get wind of it. This has happened to Designer purses, perfumes, cosmetics, DVD's, sports equipment like Garmin GPS units, I phones and the list goes on and on.... Personally, if I were any of the large companies out there that was being ripped of by Chinese knock offs, I would be hounding the government to not let in shipments from China - besides the knock offs, they've already proven they don't care about human life since they produce goods with lead and cadmium... and God knows what else! Be wary of buying designer perfumes and cosmetics, only shop from a legitimate - no one knows what's in the ingredients that could harm you or your family!Need a website fast?|||There is no such thing as cheap Pandora. No distributor or wholesaler is getting them for nothing. They are expensive even to legitimate wholesalers.Need a website fast?|||As a buyer with better things to do with my time, I would breeze right past something like this coming from China, safely assuming it's a cheap fake. Would not even take the time to research it. Enough info is right there in the listing where it says the item is coming from Hong Kong - PASS!|||

If an item was damaged during shipment, can I still get a refund?

I ordered a pc game that was stated to be brand new and factory sealed. It is new, however, the box is significantly bent up. I double checked the page that I ordered from, and nowhere does it mention that the item was a damaged good. So if this damage did occur while being shipped to me, can I still return the game and get a refund from the seller? Here is the link to the item: Link I hope I didn't miss anything on the page.|||> You will get a full refund of your purchase price and original shipping charge if you file a Significantly Not As Described dispute with eBay, but eBay may require you to return the item on your own nickel... In view of the above notice from the seller's TOS, I would recommend that you use the provided link to contact the seller directly first. They may be willing to just ship another game without any requirement to return the original, or they may provide you a pre-paid shipping label for return. Was the shipping box itself bashed up, or just the game inside the shipping box?|||The first thing you should do is talk to the seller to see if they had insurance. If not, they may offer you an exchange OR, you may have to file a SNAD claim.Need a website fast?|||The game box itself was all bent in. It was sent in an envelop.|||I normally throw game boxes away. Was this for re-sale or excactly what's the issue......|||The box was damaged but how about the game?|||OK, first: is the game affected? Do you really mind the box is bent, as long as the game works? If you do mind and would like this problem fixed, here is what to do: 1) contact the seller and let them know your concerns 2) See what they say - is that a solution you are happy with? Chances are they will respond and say to send it back for a refund or exchange. This is a fair solution. 3) If the seller doesn't respond or won't cooperate, you can file a S.N.A.D claim with Paypal and they will tell you to send it back for a refund (minus shipping). You will have to provide a delivery confirmation number for proof of return. I say that if the game still works, you should just keep it and carry on because trying to return it will lose you some money via shipping cost. It sounds like it was damaged during shipping, not the seller's fault (except an envelope is a bit of a lousy shipping choice). I wouldn't leave bad feedback either --- unless of course you try contacting them with no luck.(my posting ID)|||14 day exchange, buyer pays return shipping Is it worth paying the shipping back?Is this a collectible that has more value because it is in package?It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"

if I file a SNAD and ebay decides the outcome, can I ignore it?

I bought a lot of clothing recently. Seller mentioned that there were no marks on the items except for one small mark on the inside of one the items. The items came and 80% of the items had spots/stains that were immediately noticable on the fronts. I contacted the seller within 15 minutes of opening the package to mention this. Seller says I can send it all back for a refund. I ask for clarification if that includes covering the return shipping since the items are not as described and offer to send pictures. I know it is not policy to require that, but I feel a good seller would be willing to do that in a case of their error, especially when it can be proven. I send the pictures a couple of hours later, seller says I can return the items, but will not cover return shipping. I send a message back mentioning that I do not feel it is right that I must be out $ when the seller is the one in error (didn't use exactly that wording). I suggested a partial refund instead that I felt was more fair for the seller (it was less then I truly would have liked, but would have covered the shipping, ebay, and paypal fees for the seller, with a little left over, so I felt it was more than fair). Seller says I can return it now only for the original purchase price and that they are being nice since their auction says no returns and since the ad says that there were no marks that the seller could see (so that means if they don't look closely it's OK????). These clothes are not that light and it is not worth the $ or hassle to me to send them back. I have now tried to wash them and there are still stains. At least there is one unmarred item, but it alone is not worth what I paid! The rest end up being expensive never leaving the house clothes. Can I file a SNAD in hopes that I can still possibly get a partial refund? If I file a SNAD and in the end ebay rules that I can return it and be refunded pp + original S&H, do I have to?||||||If 80% of the items have spots & stains on the front of them, why would you want to keep them?? Either the items are usable or they are not! Why would you want a partial refund. I understand why many sellers wont do partials. They think if you are truly unhappy with your purchase, you will return for full refund. IMHO...partial refunds are for scammers!! Those who just want to renegotiate the price after the fact. Stop playing games and decide one way or the other. Keep them or send them back for full refund.|||These clothes are not that light and it is not worth the $ or hassle to me to send them back. I have now tried to wash them and there are still stains they now are yours , so just wear them as they are.|||My issue is with the fact that I will have to spend so much money to send them back when it is not my fault! The seller is the one in error, not me. This is not buyers remorse. This is item not as described. I don't get the option of returning the 80% and keeping the 20%. At least with a parital refund, I am out more than I would like or think is truly fair but at least have a little something to show for it.||||||Wait to leave feedback until you've tried to work this out with the seller.|||||||||You've asked the seller for return shipping and been turned down. You can ask again but i wouldn't hold my breath. Are you thinking of using the dispute as "leverage"? But what redbud was saying was that once you've washed them, (and if you've admitted that to the seller) then technically you're not allowed to file a SNAD.~James~|||"file SNAD even if you don't intend to send it back", which is why I posted my question before I went that route. In other words, you are really wanting to get your money back & keep the items. You have it in your head that other people have been told by eBay to keep the item, while getting a full refund, so why not try your hand at it! This is one for the BBL!!!||||||||||||

Can I leave a feedback mentioning---

The 7 feedback reminders i got from the seller? "A gasket is a mechanical seal that fills the space between two mating surfaces,may also be called a seal, generally to prevent leakage from or into the joined objects while under compression."|||Sure if you want to I however, don't leave any feedback for "feedback beggers"|||Why do that? It would sound hateful. Granted, no one should pester anyone for feedback, but if you received your item quickly and as described, why give anything but positive feedback? If the feedback pestering bothers you so much, contact the seller about it so that maybe they won't make the same mistake again.|||"Why do that?" Because feedback is voluntary on both the seller and buyer's part. Someone who sends 7 "leave me feedback" begging emails needs to learn .|||Strange enough I just noticed all their reminder emails stretch my yahoo screen and if I slide to the right I get a huge yellow "Pay Now" button in every email! Yes it's paid for! Dates are 6/9 6/13, 6/21, 6/23, 6/28, 7/5 & 7/6 so far I don't sign into that email quite as often."A gasket is a mechanical seal that fills the space between two mating surfaces,may also be called a seal, generally to prevent leakage from or into the joined objects while under compression."|||The concern may be that some sellers, upon checking feedback left, may feel uncomfortable and add you to their BBL. Are you sure they were all from the seller? eBay sends feedback reminders automatically also.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||The pay now yellow button leads me to believe the messages are from eBay.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||and it's real lengthy with bad punctuation!!! "A gasket is a mechanical seal that fills the space between two mating surfaces,may also be called a seal, generally to prevent leakage from or into the joined objects while under compression."|||~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||It could be the auto reminders to pay. Sellers can alter the invoices and save the template so it is possible. Contact the seller before leaving any feedback. I would tell them that the reminders are over the top, and they should change the preferences if they are coming from Ebay.Need a website fast?||||||Nope, 1000s of feedback, total price was $1 so doubtful it's on hold 46 days later. "A gasket is a mechanical seal that fills the space between two mating surfaces,may also be called a seal, generally to prevent leakage from or into the joined objects while under compression."||||||

when your seller becomes unregistered

after making a purchase on a Keurig coffeemaker i know learn the seller has become unregistered. I have opened a case with ebay having not received the goods...however i am seeing ANOTHER seller with a different/similar registered name and almost IDENTICAL listing for the same item I never received. I believe it's the same seller with another ebay name...but not sure how to contact ebay and have them investigate...there does not appear to be a "topic" that this little item covers...|||Report both user Ids and any evidence here to Ebay Link Use the Contact US on the right hand side top of page|||Click on advanced search then on find a member down left side of the page, add the user name and check location and date account opened for more info on the new ID. If you cannot get through all the blocks to contact eBay with the link salez gave try clicking on report link in the new listing and you can offer your opinion. eBay will investigate but will not notify you of their decision to protect privacy.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||i have done what you all said and even though it takes a lot of navigating to get to the place where you can actually write ebay your suspicions... i have done that. now here's where i was STUPID..after i filed and reported non receipt to ebay, i thought that i was reporting my new suspicions to ebay but turns out AFTER i sent the email, i saw that it was going to the unregistered seller...duh... and of course, they changed the listing around but not all of it and this time i sent the info to ebay about what they have left untouched. essentially they are listing these coffemakers now for $2 less as a buy it now item and added $2 to the shipping. they now say that shipping is done within 10 days but their original listing for shipping and the part they didn't change still states 11 to 16 days to ship. i'd like to think they are caught but i'm sure they will emerge unscathed as a entirely new entity somewhere. thanks for all your links and suggestions...|||ebay has now closed my case with a statement that i wasn't issued a refund and no further action is required. I never received the item, i have no ability to leave negative feedback since the seller unregistered and now ebay has a message on myebay that i owe for one item...the bad unregistered seller who i paid on June 18. Paypal has issued a refund to my credit card but it has not posted as yet. It seems to me that the right hand doesn't know what the left hand is doing at ebay..|||unresgistered means ebay kicked them off so no need to leave negative your myebay is for your eyes only-delete the item from it or mark it paidIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"

Seller agrees to one way of shipping, but doesn't follow through. UGH.

I've had shipping/packaging problems with this seller before. However this time, the items were at bargain prices, so I bought from him again. I then politely messaged him and told him to package the 3 items separately (last time I bought 5 items from him, and he stuffed them all together, which damaged 1 of the 5 items). He replied back saying "you got it". The items came today...all packaged together! I don't understand, if he won't do it, why not just tell me?!! At least I'll appreciate the honest.|||Since the items were at good prices, and it was free shipping, I decided not to get crazy and left him positive fb (he's a top-rated, so I can't do neutral). However, it is just very upsetting... Maybe he felt that he can go back on his words because he knows his prices are a steal...|||If you want items shipped separately, pay separately for each item, with a little time between each payment. Each one is then a separate transaction.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Normally if its free shipping, the seller will ship in whichever manner is the least expensive. As long as all of the cards got there in good shape, you were a winner!Colleen __________________________ Happiness is a decision, not an emotion.|||He combined them to make more money on the transaction, pure and simple. We ship with free shipping and love to combine shipping but if a buyer request otherwise, we'll do it as the shipping price is built into the item price as though they would be shipped separately. I personally feel he should have honored this request._______________________ "So many negs! So little time!"|||I don't understand this part: "I decided not to get crazy and left him positive fb (he's a top-rated, so I can't do neutral). " Are "top-rated" sellers immune to neutral and negative feedback:?|||||||||I told him "SHIP THESE ITEMS AS IF 3 SEPARATE PEOPLE BOUGHT THEM. PRETEND 3 DIFFERENT PEOPLE WON THESE AUCTIONS." And to whoever who said to wait between payments, I'll definitely do that next time.|||||||||"I've had shipping/packaging problems with this seller before. However this time, the items were at bargain prices, so I bought from him again." Doing the same thing over and over again , and expecting different results is just not a good idea.|||"I told him "SHIP THESE ITEMS AS IF 3 SEPARATE PEOPLE BOUGHT THEM. PRETEND 3 DIFFERENT PEOPLE WON THESE AUCTIONS." News flash, Buyers can /should not ask/demand to change the terms of sale POST auction. Sellers , not Buyers set the terms of sale/ shipping. After the first problems with the same seller, why would you expect / assume anything would change? Did you review the seller's feedback received from other buyers before bidding and at the very least for the second round of purchases? Link|||Did they come without any damage? Safely wrapped even though they were in the same box? Did you send him extra money to ship each one separately? You have NOTHING to complain about. I can't believe you would even consider giving him a neutral for something you asked him to do that was NOT a part of the terms of sale.|||

A few questions about selling on ebay

Hi, I want to sell two or three items that I have in my house. I do not have a seller account yet because I have a little bit of fear and before I start to sell, I want some advice from people that have experience selling on ebay. First, I have a low feedback, does that means that I cannot sell because buyers will not trust me or I can sell with the current feedback score? Will I find any hidden fee? Will I have to pay a monthly bill on ebay or paypal even if I don’t sell anymore? Do I have to pay the listing fee before the listing goes live or after I successfully sell the item? What happens if I decide to deactivate or close de seller account (not the buyer account) and then I want to sell again? Will I have any penalty or limit if I reopen the seller account? Since I would sell two or three items, is not cost efficient to buy a scale. But the question is, can I bypass paypal or ebay shipping label, use the post office directly and submit the tracking number to ebay or paypal? The item that I want to sell is a CD and I want to list it with the “buy it now” option. Thanks for your response.|||You can ship at the Post Office, be sure you use delivery confirmation. You will be billed for your fees at the end of the month. You don't need to close the account when you are done selling as you won't rack up anymore fees if you aren't selling anything. I personally don't mind buying from sellers with low feedback, but I know some people are kind of nervous. One thing to be prepared for is with low feedback, paypal will likely hold your funds when you get paid. So have money available to ship the item, paypal will release the funds once you can prove the item has been delivered, so once again, very important that you use delivery confirmation.|||Do check completed listings for your CD. Some CD's do not sell well, and only realize a low price. It is a good item to start with though, as it is low priced. I have gathered a lot of links to help pages that I think will be good reading for you. Click on the blue/red me below.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Thanks for the tips. As for the CD, I did a search on completed listings and found that has a high value, around 40+.|||Way cool! Good luck!~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Low feedback does not really matter. You will have to use Paypal and they will hold your funds for 21 days so be sure to have shipping money. You will have a listing fee then when your item sells you will have a final value fee as well. Go to the HELP section top right and type in "selling fees" when the page opens. You will also pay a fee to Paypal of 2.9% plus .30 cents. You won't have a monthly fee but the fees for Ebay are paid once a month. If you only sell these few items then nothing again you will not incur any more fees. No Penalties and no need to close the account. Yes, you can use usps. IF you use them online, delivery confirmation is free. You have to get delivery confirmation to be protected so please do. Good luck!Need a website fast?|||Be aware because you have no previous track record for selling, the buyer's payment will be HELD for the Paypal 21 day policy. This means once your buyer pays via Paypal, Paypal holds the payment until one of the following happens. You provide Paypal with the delivery confirmation number proving delivery to the buyer. OR the buyer leaves positive feedback for the transaction OR the 21 days have expired. During the Paypal 21 day hold, you are expected to front the money for S&H and ship. Good luck Paypal 21 day hold link Link Link Link|||Ebay Core fees Link|||Everyone has given you excellent and accurate advice here so I won't duplicate it, except to say: 1. You don't have to open an Ebay Store to sell. You pay a monthly fee if you have an Ebay Store and you don't get the free .99 cent listings. To sell a few items now and then you do not need to incur that cost, or have "turbo lister" or "activa" or any of that other stuff. Just click the "Start Selling" button and go... 2. Keep your listings simple and 100% accurate. Take 1 good photo. For a CD I don't think you need more than that. The first pix is free. 3. Open the auction that sold the same CD for $40 that you want to sell. If ALL of the particulars are exactly the same (new, sealed, same release date, etc., ) click on the bids link just under the price. Note at what price they started their auction at and use that as a guideline. Also note what they charged for shipping and the method they used. Mimick what works. 4. I ship by printing my label through PayPal for domestic shipping and Stamps.com for International. Both are free and offer shipping discounts. I have read that Delivery Confirmation is 95cents at the Postal Counter. I do not know if that is accurate as when I print my PayPal label I get DC for 19 cents. So find out because it is these types of costs that KILL your bottom line. 5. Yes, you can add tracking/delivery confirmation after you get it from the post office. Your CD should weigh about the same as everyone elses and no reason you can't save some money and ship using Media Mail. Much cheaper rates. Just be sure to pack well so no damage to the case...which means you should use a bubble wrapper or two. 6. Decide if you want to sell Internationally and read up on how beforehand. Decide what countries you will ship to, if you do. Set up your "Seller Preferences" accordingly in your "Account" page. It will walk you through it. Don't allow buyers to be able to edit your invoice, for example! Just click on all of those links and read up on what they mean. It's a little more complicated to sell on Ebay than it was years ago. If you do not want to ship internationally, it is not good enough to just say so in your ad. You need to block or exclude bidders from other countries in your Seller Preferences. Otherwise you run the risk of someone from China winning your auction because they didn't read your ad entirely...or thought it wouldn't matter. It is not hard to ship Internationally, just decide if you want to. To the other posters.... will PayPal still hold her funds for 21 days if she upgrades her PayPal account to a Premium or Business Account? Lastly, are you PayPal verified?|||.... will PayPal still hold her funds for 21 days if she upgrades her PayPal account to a Premium or Business Account? Lastly, are you PayPal verified? Yes and she will have to upgrade to one of those anyway to accept ebay payments Why do use stamps.com for international labels-international; priority/express labels are available thru ppIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||Thanks to all for the fast response. I do have a verified and confirmed paypal account. I saw some fees that paypal has and I am confuse. Paypal say "Our fees are now the same for all accounts - Personal, Premier, and Business" does that mean that I dont have to upgrade to premier? Also, to lallaw and misfitfun, I am man, haha. Again, thanks for all the advice. A few more things to do and I'll be closer to sell that CD.|||Also, any way to edit posts? Because I have some typos.|||||||||

Buying an item in ebay through a friend travelling to US

hello!!! i am from Malaysia and I have a friend that is currently undera short working assignment in the US. I plan to ask him to buy some item in ebay. He is an active e-bay buyer with paypal confirmed address however all the purchase was done when he was in Malaysia. Since some seller is requesting paypal confirmed US address only, what can my friend do to ensure he is able to purchase the item without any problem when he is in US. Apologize for any duplicate threads. Thanks in advence -apai|||"Since some seller is requesting paypal confirmed US address only, what can my friend do to ensure he is able to purchase the item without any problem when he is in US." There are still,, many numpty sellers that require a "confirmed address" when it no longer exists or is required by Paypal. Sellers, are Paypal required , if they want to be protected (Seller Protection) for non delivery or unauthorized use , to only ship to the address on the Paypal Transaction Details Page. Sorry, not clear will the purcahse be made on your friend's Ebay acct? Paid by the friend's Paypal acct? If yes, the address shown on your friend's Paypal acct is the one the item would be shipped to.|||RE Paypal Confirmed Address no longer required Link As per Paypal " Can I ship to unconfirmed addresses? Question : Answer : Yes, the transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page. If the transaction is marked eligible, protection for both Unauthorized Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply. Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible if the shipping address is marked unconfirmed. Read more on protection tips for sellers and our Seller Protection overview. "|||Your friend will have to add the U.S. address to their paypal acct, before buying, and make sure it is checked when making payment. Then the seller will have protection. If a seller does not sell out side the U.S. they may be blocked automatically if they have blocked all countries in their preference list, if you friends acct. still shows Malaysia.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion||||||Thanks all for the feedback. My friend did tried to change the shipping address from Malaysia to US address where he is currently is staying. He was able to change the address but unfortunately, he was not able to change the country where it still shows as Malaysia. Any idea on how to fix this? Really appreciate the help.|||Do not change the address in eBay or PayPal. In PayPal and eBay ADD the address as a shipping address and then select them as primary shipping address. Then the eBay block for bidders without a primary shipping address in the US is covered. Then the seller is covered to ship to the shipping address on the PayPal transaction page.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Also be sure to change the registered address back to the correct address in Malaysia.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Thanks. Did that as well but it only allows me to change the street address but not the country. Does anyone how i can change the address to another country?|||Your registered address should be the country you reside in. If you are adding a shipping address and getting this problem, look for a blue link that says change country. it is about half way down and to the right of the boxes you type the address info into.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

A Handy-Dandy New Suggestion That I Think Would Improve The Boards B'Gosh!

As a long-time boardie, I have a suggestion about the discussion boards. How about limiting OPs with rants, as to how many times they can make a post like "I'm done with this topic!" or "I will never post on these boards again!!" You know what? Forget that suggestion. It'll never fly and I don't particulary care to be ridiculed for making it OR other posters to disagree with me. I'M OUTTA HERE! ~James~ Baby Ninja..!~James~|||James, now you have to make sure you come back and rant some more, lmao!|||LOL james there's so many recurring themes like that on the boards. For instance, all the posters that disagree with an op are ebay plants/employees/mean sellers/low or zero fbs/just plain wrong, but the *one* person that agrees is credible/ethical/well informed/highly intelligent/gets it..etc OVER & OUT!!!!!!!!!|||No tri, this my last word on the subject...! DO I NEED TO GO TO ALL-CAPS??? ~James~ Baby Ninja..!~James~|||J'embrasse mes chats sur la bouche.|||*gasp* No, I beg you, not the caps! Have mercy!|||Obama thread needs your attention, OP.|||Dig the baby ninja, BTW. Is it a plushie? Where did you get it?|||*walks in. Looks at the thread. Walks out* ------------------------------------------------------------------------------- “Never underestimate the power of a few committed people to change the world. Indeed, it is the only thing that ever has.” Margaret Mead------------------------------------------------------------------------------- A government not obligated to protect the worst of its citizens is not obligated to protect any of its citizens|||See look! Now jacob's not coming back. Like me. (Just found the pic online thal. Or, they seem to find me!) GOOD-BYE!! ~James~~James~|||Maybe if some of the OPs took me up on that beer I offered, they would be more pleasant. But then again maybe they would be mean drunks. I don't know. I dislike the if you're not with me you're against me attitude. On a lighter note I went to see the Little Mermaid on Broadway today in the city. I have blisters on my feet from trekking through central park. My arduous journey ended at serendipity where I drank a frozen peanut butter hot chocolate and conversed with a friendly couple from Richmond who were celebrating their anniversary. I then walked back to grand central station and took the midnight train back home. It's now 2:24 am and I am eating curly fries that I made in the deep fryer. I dip them in ranch dressing. I can't think of anything healthier then fries dipped in salad dressing. I like the baby ninja. Gute nacht "There is a single light of science and to brighten it anywhere is to brighten it everywhere" (Isaac Asimov) "There is a single light of science and to brighten it anywhere is to brighten it everywhere" (Isaac Asimov)|||Sounds like fun scuba...all of it! Not the blisters. Now we've got jacob roaming around at random, I'm pulling onion rings and ranch out at 2:00 am, and... This is seriously the last time I shall visit this thread with you people. I have a life. God bless you. ~James~~James~|||*wanders back in, looking for a missing post. Leaves with a feeling of deja vu* ------------------------------------------------------------------------------- “Never underestimate the power of a few committed people to change the world. Indeed, it is the only thing that ever has.” Margaret Mead------------------------------------------------------------------------------- A government not obligated to protect the worst of its citizens is not obligated to protect any of its citizens|||Hey James! While on the rant... I'd like to see the board require for each gripe: Product: Amount of Dispute: I'm sooo tired of a 50 post thread arguing over $1 on a spit up baby shirt. Organizing America's land fills, one auction at a time!|||watching for james....and jacob, lol!get a taste of religion..nibble a witch

Won PayPal dispute but not enough funds for full refund. Now what?

I won a PayPal dispute against a seller who is no longer registered. I never indicated that I would accept partial refund, but that is what PayPal is offering. Can I now dispute with my credit card company?|||Did you buy the item through Ebay or off-Ebay?||||||If you won a listing on eBay, and paid through eBay PayPal you are covered by Buyer Protection. PayPal are supposed to refund you in full and try to get the money off the seller. However, if this was not an eBay listing, and you paid from a PayPal invoice you have the lesser Buyer Complaint Policy where the refund is limited to any funds in the seller's account. Read the User Agreement and if you qualify for Buyer Protection call PayPal and ask for your full refund. PP UA Section 13 ... Link.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||If PP refuse, then yes you can file for a charge back with your credit card company. But be sure to exhaust the issue with PP first. Read Section 13.9 of the PP User Agreement for details.. Link.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Thank you everyone. Will report back with an update.|||I should have mentioned that if a seller decides to close their account it can take six months or more. If your seller is already NARU, then eBay instigated it for some reason.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Paypal should refund you, plain and simple. Check the auction. Does it say eligible for protection? if it does, it is.Need a website fast?|||If this was an Ebay auction, paid via Paypal thru the auction Paypal's Buyer Protection will / should refund 100% even if the seller is NARU and or has no funds in the PP act. Paypal sometimes messes up and states they will only refund what they can get from the seller's PP act This is NOT the case. Call Paypal now , speak to a supervisor and remind them of the rules for Ebay purchases. Paypal 1-888-221-1611

Waiting for a refund after return

OK, so I had a problem with a seller and filed a 'Not as described' dispute in Resolution Center and escalated it to a claim. Paypal answered in my favor and I had to send the item back to the seller. So I did and provided tracking information - RI055886939BG . Now on China Post web-site says that the item is the seller's city and stuff but was not 'Successfully delivered' which means that the seller didn't take it or something from his local post office. The item is in the post office but I still haven't received a refund from PayPal. Do you know how long I will have to wait - the case is open in the resolution center in eBay but in PayPal there is no open case? Do I have to open a second case or something - can someone help? I can't find contact e-mail to reach eBay and I cannot post to the case since it says 'Awaiting item delivery'. Thanks!|||Buy American?|||Call Paypal and speak to a dispute resolution supervisor. Explain it appears the seller is either refusing the package ir just failing to retreive it from the Post office in China. In most cases like this, they will grant the refund or give it a few more days . Call Paypal|||Sorry, I misread and thought you had filed with Paypal. Since you already have an open case with Ebay, call the resolution dept and ask to speak to a Ebay dispute supervisor. You can not file with both Ebay and then Paypal. It is one or the other. Let Ebay handle it , after speaking to a supervisor.|||Go here "Contact US" (blue font ) it should give you a telephone number and a PIN number to use when calling. Link|||Link to contact Ebay Link|||Thanks for the links. I contacted eBay. Hope they act fast.|||Another reason not to buy from China........delivery tracking/confirmation not reliable may void your refund|||Today, after I wrote to eBay they refunded me and the case is now closed. Yes I agree that track information is not that reliable but USPS also is a little slow with that!|||How did you write to Ebay? I'm in the same position. The tracker shows delivered, but the dispute keeps showing "Awaiting item delivery".||||||The OP's in Bulgaria, nice country...! But my motto is to never buy anything from China with the expectation of ever returning it, the cost and hassle don't seem worth it. So it's low dollar stuff from China only and if it's a dud I'll just keep it!~James~|||You can not file with both Ebay and then Paypal. It is one or the other. Claims can now only be filed in the Resolution Center and not with Paypal for eBay purchases. PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for your eBay purchases will be managed by eBay, for all eligible payment methods. LinkIn a perfect world, we'd all have a thought bubble over our heads containing the last anonymous comment we posted online.|||eBay want you to file with them but PayPal Buyer Protection is still available and claims may be filed in the PP Resolution Center. User Agreement Section 13.3 ... Link. PayPal Resolution Center ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I used this link to contact them by e-mail. Link It's not working anymore. They also had some sort of live-chat in the help section but it's kinda slow. Link I found this link - it's like the one I used. Link Just leave it 'as is' because if you try to change the subject you will get redirected to the standard contact page. Hope it works!

Observations Using 100 Free Listings...

Despite having a full time job & weekend business, I listed, on both occasions, using the 100 free / any price / auctions. Mind you, I am grateful, despite the FVF & PayPal getting another 13%... I started the items not at 99 cents (we all know how THAT goes), but, at 1/2 of what the past 6 mos. 'sold' prices were. It was hard to research, as many of the items are OOAK and all are old/vintage. I listed actual shipping. No handling. Of 100 the first time, 10 sold. TEN. With 1 bid. ONE. Had I PAID the 100x the min. of $0.25 (many were $29.99 - $49.99)... drumroll... I'd have made a 'profit' of $ 5.82 ! I did the math. Clearly, the FEES until something sells quicklt erode the profit margin. This go around, I've 'sold' (bids on) 3 pieces. THREE. Obviously, I'll not be listing until the next 'any start price' sale. After the first foray, I moved the 97 items to another venue. Sold 15 pieces. 1/2 the FVF. 3 people used a (gasp) 'paper payment'. ( One sent, OMG, 'cash'). Clearly, it ain't my stuff. eBay simply must forgo listing fees, or, drop them down to a nickel. The traffic ain't here. Oh, sure, there is "traffic"... probably other sellers clicking around, 'watching', to see what THEIRS is 'worth'. Ever wonder how much of eBay's 'traffic' is just that ? High bounce rate that is only people identifying their item ?|||eBay is thining the heard , but it's also driving away those they'd like to keep. eBay will soon be forgoten by most buyers . it'll be a place of empty stores. like all the shopping malls are now . not any locally are still open as they were years ago. buyers have moved on.|||"Clearly, it ain't my stuff." By using a posting ID it prevents anyone from determining what your issue might be. Could simply be the competition on eBay. Farm always has a rosy idea of what's going on.......

need help using paypal please

can anyone tell me the process to buy a vehicle using paypal as far as the deposit and making the final payment. It will be shipped from another state. Does the seller get the money before i get the car etc.. Also, what to watch for .. thanks|||-no seller in their right mind would accept paypal for a vehicle payment (except for the initial deposit) -no buyer in their right mind should buy a used vehicle (unless under original warranty) that they had not test driven.|||that is why on ebay motors you can choose distance -within 10 miles -within 25 miles -within 50 miles -within 100 miles etc... to search for vehicles within the distance you are willing to travel...|||You are only protected by using a credit card and even then, you'd better check with your CC company to see the limits and rules on chargebacks. Can't you find a car in your area?Need a website fast?|||Just so you know, you are never truly 100% covered by Paypal or any payment service and that's why, for a high dollar item, it's best to shop in person so you can check the item out completely.Need a website fast?|||I do hope this is research and you have not already purchased a vehicle without knowing the terms. The seller will have stated in the listing how they want the payment. I would imagine PP deposit, which as you probably know is non refundable. Then cash at time of exchange of payment and the vehicle and its papers. But each seller will set their terms. Be sure you know the seller terms and the vehicle's condition before purchase. There are services that offer a vehicle inspection before you bid. Also, go to the Trust & Safety Board and read I think the second post down ...Pi's Post Office Wall, Scams on eBay. Find the vehicle scams, in fact I'd advise you read them all, so you are prepared and won't fall for any in the future. Good luck.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Deposits and balance for vehicle are NOT covered for vehicles. Deposits/balance via Paypal are NON refundable. Look here If you did not do a pre bid inpsect, bought sight unseen , have the vehicle shipped, then you are on your own. Ebay Motors is different than Ebay core. EBM VPP (Vehicle Protection ) is very limited. Read Exclusions Link Not all vehicles qualify and most issues are not covered. Go in person, inspect,pick up the vehicle and pay cash in person or via a bank check, bank to bank wire transfer, after inspecting the vehicle. Note, even if Paypal payment is funded with a credit card, MOST credit card co will not entertain a dispute/chargeback on titled property after you have the title and vehicle shipped to you. You would have to pay to re ship the vehicle at the very least. "Used" vehicles are sold "as is where is".|||"You are only protected by using a credit card and even then, you'd better check with your CC company to see the limits and rules on chargebacks." Not on titled property shipped.|||Pal re: Vehicles Link "What is PayPal Buyer Protection? Question : Answer : If you bought something on eBay but didn't receive it or you received something that's significantly not as described, PayPal Buyer Protection can help. PayPal Buyer Protection covers eligible transactions for the full purchase price plus original shipping charges. Some purchases -- like vehicles in the Motors category, capital equipment in the Business & Industrial category, and Real Estate -- aren't eligible for PayPal Buyer Protection". Ebay's VPP "Situations that are not covered by VPP The following are some examples of situations are that NOT protected by VPP: Vehicle Condition Any damage on vehicles 10 years old or older Regular maintenance and fluid levels. Normal wear and tear, including but not limited to belts, hoses, tires, brakes, bushings, joints, spark plugs and wires, interior features, minor dents, paint chips and scratches. Certain components - Damage to any component other than the engine, transmission, frame or body, including but not limited to the vehicle's interior, exhaust, air conditioner, electrical, suspension, cooling system, turbo charger, fuel system, differential, clutch/torque converter, and/or pollution control devices. Damage threshold - Damage to an eligible component that does not exceed $1,000 (or $1,500 for boats, buses, commercial trucks, RVs and campers). Damage after purchase - Damage or loss arising during shipping or otherwise after purchase. Cosmetic damage, such as paint or external surface rust. Unverifiable damage. Deposit issues Sending a non-refundable deposit for a vehicle and not receiving the vehicle, or a refund, because you chose to not complete the transaction or pay the remaining balance for any reason. Ancillary losses Punitive claims, lost profits, loss of work, or restocking costs. Title / ownership issues Failure to disclose a title brand if another title brand was disclosed in the listing, or if the title was described in the listing as anything but "clear". Failure to receive a certificate of title for a vehicle that was listed with a title brand or with the title being described as anything but "clear". Receiving a title that is not signed, is improperly assigned, or receiving a title but not being able to register the vehicle. Any damage on a vehicle that was listed with a title brand or with the title being described as anything but "clear". Losses based on a vehicle classified by a law enforcement agency prior to being listed on eBay, as "theft recovery" or "previously stolen". Other Buyer's remorse. Any damage or listing discrepancies that were disclosed to you prior to acceptance of the vehicle. Any damage that could have been discovered upon a reasonable inspection if you paid for and picked up the vehicle in person. Any damage that does not impact the safety or operability of the vehicle. Repairs or alterations made by you to the vehicle without the consent of the VPP Administrator. Inspection costs, warranty fees, taxes paid, or any other fees or expenses that are not expressly covered under these Terms and Conditions. Transactions occurring directly between the parties (i.e. phone, email, mail, in person, by overnight messenger, etc...) and/or on another website rather than through the eBay website. Note that all transactions occurring through the eBay website (motors.ebay.com) will be confirmed by a message from eBay in your My Messages inbox in My eBay. "|||Not every vehicle is eligible for the EBM VPP|||Want to buy a vehicle on Ebay Motors, look here Link You can find and buy some great deals for vehicles on EBM, but you must do your homework and use common sense! Also see this re Craig's scams that attempt to say they are covered by Ebay Link Craigs and EBM are not in anyway interchangeable and this is a very common scam. If you do not bid or use the BIN eature on an Ebay auction, then it is not an Ebay purchase.

removing specific listings by idiot seller?

Is there any way I can remove specific seller from search when I want to search for specific item? There is a specific seller that simply sells items at 2 or 3 time the normal price and I don;t want to see this idiot again! It wastes my time!|||Run your search from advanced search, quite a ways down the page there is an option that looks like it is only to specify sellers you want to see, but if you check the box the drop down gives the option to not see named sellers you type in the box.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||well if they "sell" them , then they are a smart seller it seems. must be buyers like their service if they pay "2 or 3 time the normal price "|||If he's actually selling the items at 2 or 3 time the normal price, he's no idiot!Need a website fast?|||As a seller the bottom has dropped out of the value of MANY of the items I sell. Potential bidders look at an item in closed auctions and see it sold low so think that is the going price~wrong!! I have listed several items that at the time of listing sold in the $20.00 range. THEN these 99 cent listers came along and the price of these $20.00 items went completely down the drain. I'm sure these 99 cent sellers never thought they would have to sell their $20.00 item for 99 cents but they did. Until the 99 cent listers are out of the picture my items are sitting back in storage until the prices come back up where they belong. Your seller in question~like me, knows what his item is worth and starts his listings at a price he is willing to accept~nothing less. He may be smarter than you think~not an "idiot".

here's a new one

purchased a couple items from seller whose listing stated item located in Ohio. When I paid, I was charged 6.25% sales for Illinois (where I live). Got items today, sent from Ohio. I sent seller an e-mail asking why - will let you know what happens - I really hope this isn't just another way to get more $$|||You did not look at the Shipping and Payments Tab Seller charges sales tax in multiple states. Using the above link looks like 24 different States Seller collects sales tax for items shipped to the following states: State Sales Tax Rate Arizona (AZ) 5.600 % California (CA) 7.250 % Connecticut (CT) 6.000 % Florida (FL) 6.000 % Georgia (GA) 4.000 % Illinois (IL) 6.250 % Iowa (IA) 5.000 % Kansas (KS) 5.300 % Kentucky (KY) 6.000 % Massachusetts (MA) 5.000 % Michigan (MI) 6.000 % Minnesota (MN) 6.500 % Missouri (MO) 4.230 % New Jersey (NJ) 6.000 % New York (NY) 8.380 % North Carolina (NC) 7.000 % Ohio (OH) 6.250 % Pennsylvania (PA) 6.000 % Tennessee (TN) 9.250 % Texas (TX) 6.250 % Vermont (VT) 5.000 % Virginia (VA) 4.500 % Washington (WA) 6.500 % Wisconsin (WI) 5.000 % If I had to guess, they have Brick and Mortal locations in each of these States and are therefore required to collect the sales tax for those StatesDelivery Confirmation is confirmation of delivery, not tracking.|||they have Brick and Mortal locations Nothing is certain save Death and Taxes. Brilliant typo, nowibuystuff!|||Item number? If the seller has a presence in your state, they can charge sales tax.||||||Oddly enough, the 2 responses prior to mine didn't show when I responded. They are a couple of hours older than mine though. Weird.|||aHA - you are right. I am curious, though, as to the amount of tax they charge -our tax here in Illinois (lucky us) is over 10% which is what I would pay at a store (thats why I buy so much on eBay) but the tax charged was only 6.25%. Can someone explain? Always enjoy your helpful comments - learn a lot here. thanks|||I see the difference in Wisconsins sales tax and Minnesotas as well. I believe the difference is because a certain percentage goes to the state and another percentage goes to a county. Here is Wi. the state gets 5% (as your seller charges) and the county you bought in gets the other 1/2%. Your seller appears to be just charging the states percentage of tax and doesn't file county since he doesn't physically sell in your county.|||

Opening a case?

I received something that was SNAD and I want to return it for a refund. I opened a case with eBay after the seller didn't respond to my messages. Do I need to do anything else? Do I need to open a case with Paypal as well or is that covered since eBay owns Paypal now?|||No, do not open with both. Folk who do find them both closed against them. You will likely get a message to return the item. You MUST purchase Delivery Confirmation if your total PP payment was under $250. If it was $250 or higher you MUST purchase Signature Confirmation. Once eBay see the online delivery scan you will receive your refund. If you funded the PP payment with a Credit Card, the refund will be immediately returned to your CC and should post on that account a few business days later. It will show on the PP account also as a credit and immediate debit.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

More than 10 available but really wasnt...

Here is my scenario: 1. A listing for replacement parts as buy it now showing more than 10 available. 25 bucks.. 2. Do the buy it now thing and pay with paypal as usual. 3. less than 10 minutes later I get the confirmation of payment from seller. 4. 9 days later I send email to seller and ask it item has shipped. Return email advised me that item is on backorder and is expected at any time. BACKORDER???? The listing showed more than 10 available. Hmmmmmm... 5. Send another email to seller and mention the sellers page showed more than 10 available, as there were more listings from other sellers for the same part for roughly the same price. And to let me know when or if it is shipped. 6.Next morning I receive email that item has been shipped... with tracking USPS number. Tracking the number today still shows as pending. Hopefully I will still receive item. However even if I do... is there something wrong about saying more than 10 available when it isn't? Then NOT communicating with the buyer at all until the buyer requests information and THEN tells buyer it is on backorder? I would assume a very negative feedback is in order at the very least... Anyway, thanks for any advise someone may send my way..|||Sellers should have the item on hand, but sellers are also within policy to drop ship, which means they don't have the item at their location, but place their order when you buy and pay. I suspect your seller's drop shipper let them down.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||This is the eBay Help page for drop shipping (product sourcing). It makes interesting reading ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||"is there something wrong about saying more than 10 available when it isn't? Then NOT communicating with the buyer at all until the buyer requests information and THEN tells buyer it is on backorder? " It is against the Ebay Selling Practices Policy (availability) Link Report it to Ebay from the Selling Practices policy page (upper right hand corner "Contact Us". It will put the Drop Shipper seller on Ebay's radar If you do not receive the item within 10 bus days after receiving the delivery confirmation number , file the INR (Item Not Received) with either Ebay OR Paypal. Once the seller realized the item was "out of stock" they should have communuicated (your choice) waiting for restock or an immediate full refund. Leave Appropriate low DSR stars for poor communication and a Neg as follows: Example: " Item out of stock, took _____days for item to finally arrive after payment. Buyers Beware."

Question about possible shill bidding and feedback .

Hi all, I just have a WWYD situation. I bid on and won two sets of cards from a seller. They had a starting bid of $5 with a BIN of $45. I watched it all week and there were no other bids. About an hour before the EOA I place a bid on each one. $11.57 on one and $12.62 on the other. I had to leave for a couple of hours and when I returned found I had won both auctions BUT my very max bids were the winning bids at $11.51 and $12.51. So now I'm thinking that's odd that another bidder went up to just below my max bid and then stopped bidding? I wouldn't have thought much about it except the amounts were different. They were bid on by the same person in the last few minutes of the auction. Do you think the seller might have had someone bid up to my max and then retract their bid? And would I have received an email saying I had been outbid? The other bidder has over 1400 feedback so isn't new to bidding and he only has a 6% bid history with this seller. So am I just being paranoid? It's not like it's a lot of money and I did win the items (which I paid for immediately), but the seller obviously thought they were worth far more than the winning bid. I'm usually a seller and would never think of doing something like this and always start my auctions at the minimum I'm willing to accept, so this is kind of bugging me. The auctions were 220632315360 and 220632317368. Any thoughts?|||Very important, there were NO retractions on either of those listings, and noone, including the seller would have known what your max. bid was so it would not be possible to intentionally bid just enough to expose your total bid. Plus that bidder does not have a suspicious bidding history with that seller, and 0 retractions in the last 6 months. All that happened here is that he felt that one was worth $11.00 and the other was worth $12.00 to him. Then he bid 1 penny more hoping to break a tie in case you had bid in round numbers. He didn't take the lead, and he wasn't willing to bid again, so you one both for one increment more than his bids. Oh, and in the future, you can see any and all bid retractions and/or cancellations on the bid history page for each item.|||OK....thank you for the info....so paranoia it is!! I AM happy to get the cards.....and the clarification about the retractions and cancellations will help in the future. Thanks again!