Waiting for a refund after return

OK, so I had a problem with a seller and filed a 'Not as described' dispute in Resolution Center and escalated it to a claim. Paypal answered in my favor and I had to send the item back to the seller. So I did and provided tracking information - RI055886939BG . Now on China Post web-site says that the item is the seller's city and stuff but was not 'Successfully delivered' which means that the seller didn't take it or something from his local post office. The item is in the post office but I still haven't received a refund from PayPal. Do you know how long I will have to wait - the case is open in the resolution center in eBay but in PayPal there is no open case? Do I have to open a second case or something - can someone help? I can't find contact e-mail to reach eBay and I cannot post to the case since it says 'Awaiting item delivery'. Thanks!|||Buy American?|||Call Paypal and speak to a dispute resolution supervisor. Explain it appears the seller is either refusing the package ir just failing to retreive it from the Post office in China. In most cases like this, they will grant the refund or give it a few more days . Call Paypal|||Sorry, I misread and thought you had filed with Paypal. Since you already have an open case with Ebay, call the resolution dept and ask to speak to a Ebay dispute supervisor. You can not file with both Ebay and then Paypal. It is one or the other. Let Ebay handle it , after speaking to a supervisor.|||Go here "Contact US" (blue font ) it should give you a telephone number and a PIN number to use when calling. Link|||Link to contact Ebay Link|||Thanks for the links. I contacted eBay. Hope they act fast.|||Another reason not to buy from China........delivery tracking/confirmation not reliable may void your refund|||Today, after I wrote to eBay they refunded me and the case is now closed. Yes I agree that track information is not that reliable but USPS also is a little slow with that!|||How did you write to Ebay? I'm in the same position. The tracker shows delivered, but the dispute keeps showing "Awaiting item delivery".||||||The OP's in Bulgaria, nice country...! But my motto is to never buy anything from China with the expectation of ever returning it, the cost and hassle don't seem worth it. So it's low dollar stuff from China only and if it's a dud I'll just keep it!~James~|||You can not file with both Ebay and then Paypal. It is one or the other. Claims can now only be filed in the Resolution Center and not with Paypal for eBay purchases. PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for your eBay purchases will be managed by eBay, for all eligible payment methods. LinkIn a perfect world, we'd all have a thought bubble over our heads containing the last anonymous comment we posted online.|||eBay want you to file with them but PayPal Buyer Protection is still available and claims may be filed in the PP Resolution Center. User Agreement Section 13.3 ... Link. PayPal Resolution Center ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I used this link to contact them by e-mail. Link It's not working anymore. They also had some sort of live-chat in the help section but it's kinda slow. Link I found this link - it's like the one I used. Link Just leave it 'as is' because if you try to change the subject you will get redirected to the standard contact page. Hope it works!